The online store L-Onça's Creations, on the website l-onca-creations.nl, company ID Tavares management, processes personal data provided by the customer, in order to comply with the General Conditions and additionally confirm them, to electronic orders processing and shipments and for necessary communications during a legally required period.
General Terms and Conditions of L-Onça's Creations for sales via the Internet.
Article 1. Definitions 1.1. Tavares management, trading under the name L-Onça's Creations, registered with the Chamber of Commerce located at the Address: Voltastraat 6 3335KK Zwijndrecht, Chamber of Commerce number: 85630624 1.2. Distance contract: an agreement whereby, within the framework of a system for distance selling of products organized by L-Onça's Creations, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication. 1.3. Agreement via the internet: a (purchase) agreement at a distance, concluded via the internet. 1.4. Klant: de natuurlijke persoon die niet handelt in de uitoefening van beroep of bedrijf en een overeenkomst via internet aangaat met L-Onça's Creations. 1.5. General Terms and Conditions: the entirety of the provisions as included as follows. 1.6. Website: www.l-onca-creations.nl
Article 2. Applicability 2.1. These General Terms and Conditions apply to all agreements via the internet, as well as to the related offers and deliveries of L-Onça's Creations, unless expressly agreed otherwise in writing. 2.2. Before the agreement is concluded via the internet, the text of these General Terms and Conditions is made available to the customer. 2.3. The General Terms and Conditions can also be downloaded in PDF format from the website www.l-onca-creations.nl, under the menu contact.
Article 3. Information 3.1. Seller is L-Onça's Creations, address, email address: contact email address 3.2. The main characteristics of the product, the price and the delivery costs are clearly indicated to the Customer during the ordering process. 3.3. All prices include VAT and other levies imposed by the government. 3.4. L-Onça's Creations is to engage shareholders in the execution of its agreements. 3.5. The billing and delivery address of the customer must be in the Netherlands. This address cannot be a PO Box. Article
4. Offers 4.1. Offers and prices of L-Onça's Creations are valid during the period indicated on the website. 4.2. All prices on the website are subject to typing errors. Known mistakes of errors in the offer, where the customer can know that there is a mistake of an error, do not bind L-Onça's Creations.
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5. Agreement/payment/delivery 5.1. If the customer has confirmed the offer electronically, L-Onça's Creations has received the receipt of the acceptance by e-mail. This order confirmation states: - the identity and address of L-Onça's Creations; - the main characteristics of the purchased product; - the price, with an estimate of all taxes, of the product; - the costs of delivery; - the method of payment; - the method of delivery; - the statement that the customer has the right to dissolve the agreement within seven days after receipt of the product without giving reasons. 5.2. The customer must make payments to L-Onça's Creations according to the payment method indicated in the order. 5.3. As soon as full payment has been received by L-Onça's Creations, L-Onça's Creations will send the product to the customer as soon as possible, but in any case within 2 days. Upon delivery, a written confirmation of the in article 5.1. data. 5.4. Delivery takes place as long as the stock is distributed. If delivery of an ordered product proves to be impossible after the conclusion of the agreement, L-Onça's Creations will refund the possible purchase price paid by the Customer as soon as possible, but in any case within thirty days after receipt of payment to the Customer. Receiving a voucher is not an option. 5.5. As soon as the product to be delivered has been delivered to the specified delivery address, the risk, as far as this product is concerned, is transferred to the customer. The address that the customer has provided to L-Onça's Creations is the delivery address.
Article 6. Exchange 6.1 Items purchased in the webshop cannot be exchanged in the store. You can place a new order via the webshop for a new size or variant.
Article 7. Returns 7.1. If the delivered product does not meet the expectations of the Customer, the Customer can return the purchased product to L-Onça's Creations within 6 days of receipt, after which L-Onça's Creations will then inform the customer by e-mail within 30 days of receipt of the complaint. email will inform. 7.2. The return must be sent to the following address: L-Onça's Creations, Address. Proof of the date of dispatch is the proof of dispatch to be received by the Customer. The customer must keep this proof of shipment until the money has been returned to the account. Should the customer decide not to keep the proof of shipment, the warranty will be void. L-Onça's Creations advises the customer to use the packaging material in which the customer received the shipment for the shipment of the product. 7.3. With every shipment from L-Onça's Creations to the Customer, the customer must make a return report on the website under contact. In case of a return by the customer, the return form must be completed in full by the customer. In the absence of a return form, the return will not be processed by L-Onça's Creations. The return form can be downloaded from our website under contact 7.4. The costs for returning the product are for the account of the customer, as L-Onça's Creations has explicitly stated in advance and in writing that it will not bear the costs for returning the product. 7.5. When returning the product by the Customer, the product to be returned must be unused, undamaged, with tags attached and in the original, undamaged (shoe) box. L-Onça's Creations advises the Customer to use the return packaging or the original packaging material in which the Customer received the shipment for the shipment of the product. 7.6. L-Onça's Creations is never liable for any damage, including theft or loss, which occurs on the packaging or the product when it is returned. 7.7. If the delivered product does not meet the expectations of the Customer, the Customer can return the purchased product within 6 days of receipt. The items must be unused and undamaged with tags attached and in the original, undamaged (packaging) box. Proof of purchase and return form must be submitted when exchanging. Proof of purchase is also understood to mean a printout of the order confirmation as referred to in Article 5.1. or the written confirmation as referred to in Article 5.2. 7.8. If L-Onça's Creations considers the complaint to be justified, the relevant product will be repaired, replaced or reimbursed after consultation with the Customer. Receiving a voucher is also possible. If the package is returned to the store, it may take a few days longer due to our internal cargo route.
Article 8. Warranty 8.1. L-Onça's Creations uses the prescribed warranty period of the manufacturer of the product as the warranty period for a product. 8.2. Complaints cannot be processed without proof of purchase. Proof of purchase is also understood to mean a printout of the confirmation e-mail as referred to in Article 5.1. or the written confirmation as referred to in Article 5.2.
Article 9. Force majeure
9.1 In case of force majeure, L-Onça's Creations is not obliged to compensate the damage caused to the Customer.
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10. Final provisions Dutch law applies to the agreement. Disputes arising from or in connection with an agreement will be submitted to the competent court in The Hague.
